GlowAI Terms of Service

Effective Date: December 1, 2024Last Updated: July 1, 2025

1. Acceptance of Terms

Welcome to GlowAI. These Terms of Service constitute a legally binding agreement between you and Munetic regarding your use of our mobile application and related services.

BY DOWNLOADING, INSTALLING, OR USING GLOWAI, YOU AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT USE THE SERVICE.

2. Description of Service

Core Features

  • • AI-powered facial analysis
  • • Personalized skincare recommendations
  • • Progress tracking and history
  • • Educational skincare content

Technology

  • • Advanced AI algorithms
  • • Secure cloud processing
  • • Real-time analysis
  • • Encrypted data storage

Important Disclaimer: Our analysis is powered by artificial intelligence and is intended for informational and educational purposes only. Results are not medical diagnoses or professional medical advice.

3. User Eligibility and Account Requirements

Age Requirements

13+
Minimum Age
18-
Parental Consent
No
Age Verification

Account Requirements

  • Provide accurate and current information
  • Maintain account security and confidentiality
  • One account per user (multiple accounts prohibited)

4. Acceptable Use Policy

Permitted Uses

  • • Upload your own facial images for analysis
  • • View and track your analysis results
  • • Access educational content and recommendations
  • • Share appropriate content as permitted

Prohibited Activities

  • • Upload images of others without consent
  • • Submit inappropriate or illegal content
  • • Attempt to hack or exploit the service
  • • Use automated tools or bots
  • • Commercial use without authorization
  • • Violate applicable laws or regulations

5. Credit System and Payments

How Credits Work

1
Credit per analysis
Deducted after success
No charge for failures

Refund Policy

Refunds Available

  • • Technical failures preventing service use
  • • Unused credits upon account cancellation

No Refunds

  • • Successfully completed analyses
  • • Credits used for valid results

6. Medical Disclaimer

⚠️

IMPORTANT: GLOWAI IS NOT A MEDICAL DEVICE OR SERVICE

What GlowAI Is NOT:

  • • Medical diagnosis tool
  • • Professional medical advice
  • • Treatment recommendation system
  • • Medical condition detector

What You Should Do:

  • • Consult healthcare professionals for medical concerns
  • • Use results for educational purposes only
  • • Seek professional advice for skin conditions
  • • Don't rely solely on AI analysis

7. Privacy and Data Protection

Your privacy is important to us. Our comprehensive Privacy Policy explains how we handle your data.

🔒
End-to-end encryption
🛡️
Secure data storage
👤
User data control

8. Limitation of Liability

Service Limitations

  • • AI analysis may not be 100% accurate
  • • Service requires stable internet connection
  • • May not work on all devices or operating systems
  • • Temporary service unavailability for maintenance

Liability Limits

To the maximum extent permitted by law, our total liability is limited to the amount you paid for the Service. We are not liable for indirect, incidental, or consequential damages.

9. Termination

Termination by You

You may delete your account at any time through the app settings.

Effect: Immediate loss of access to the service

Termination by Us

We may terminate access for terms violations, illegal activity, or service protection.

Effect: Data deleted within 30 days

10. Governing Law and Dispute Resolution

Governing Law

These Terms are governed by the laws of Armenia without regard to conflict of law principles.

Dispute Resolution

We encourage contacting us first to resolve disputes. Legal proceedings must be brought in courts of Armenia.

11. Contact Information

Email Support

munetic.studio@gmail.com

Response within 48 hours

In-App Support

GlowAI app support feature

Direct help within the app

Agreement Acknowledgment

BY USING GLOWAI, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE.

© 2024–2025 GlowAI. All rights reserved.